Last Updated: 18-03-2025

Welcome to Andanza. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or purchasing from myandanza.com, you agree to abide by these Terms. If you do not agree, please refrain from using our website.

1. General Terms

By using this website, you confirm that you are at least 18 years old or have legal parental consent.
You agree to use our website only for lawful purposes and not for fraudulent, abusive, or illegal activities.
We reserve the right to modify or update these Terms at any time, and your continued use of our site implies acceptance of any changes.

2. Account Registration & Security

You may be required to create an account to access certain features. You agree to provide accurate, complete, and updated information.
You are responsible for maintaining the confidentiality of your account credentials.
We reserve the right to suspend or terminate accounts suspected of fraudulent or abusive activity.

3. Product Information & Pricing

We strive for accuracy in product descriptions, images, and pricing. However, minor variations may occur due to screen display differences or manufacturing processes.
Prices are subject to change without notice, and we reserve the right to correct errors in pricing.

4. Orders & Payment

By placing an order, you agree that all information provided is accurate.
We reserve the right to cancel or refuse any order due to fraud detection, stock unavailability, or payment issues.
Accepted payment methods include credit/debit cards, UPI, wallets, and COD (Cash on Delivery, if available).

5. Shipping & Delivery

Orders are processed and shipped within the timeframe mentioned on our website.
Shipping times are estimates and may be affected by external factors such as weather, courier delays, or customs clearance.
Andanza is not responsible for lost or delayed shipments due to third-party carriers.

For detailed shipping policies, refer to our [Shipping Policy].

6. Returns, Refunds & Exchanges

We accept returns under specific conditions. Please refer to our [Return & Refund Policy] for details.
Refunds will be processed to the original payment method within the stipulated time frame.
Andanza reserves the right to decline returns that do not meet our eligibility criteria.

7. Intellectual Property

All content on this website, including logos, designs, text, graphics, images, and videos, is the exclusive property of Andanza and is protected under copyright and trademark laws.
Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.

8. Limitation of Liability

Andanza shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability for any claim related to a purchase shall not exceed the amount paid for the product.

9. Third-Party Services & Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or services.
Use of third-party payment gateways is at your own risk, and Andanza holds no liability for transactional issues.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of [INDIA/Andhra Pradesh].
In case of disputes, you agree to first contact us for resolution. If unresolved, disputes shall be settled through arbitration or courts of [Andhra Pradesh].

11. Termination of Service

We reserve the right to terminate or suspend access to our services for violations of these Terms or suspected fraudulent activity.

12. Contact Information

For any queries regarding these Terms, reach out to us at:

📩 Email: connect@myandanza.com
📞 Customer Support:+91 9542162616